Launched in 2017, Casino MAX is a casino ran by Entertainment Software Group N.V. The operator is licensed in Curacao, which is a good license, though not of the same quality as ones issued by Malta or the UK. While you are allowed to sign up from multiple countries, the casino is primarily aimed for US and Canadian gamblers.
We hope you like RTG games, because they’re the only software provider available at Casino MAX. We don’t hold this against the operator, but offering just one developer on their website is somewhat archaic. Unfortunately, strict gambling laws in the United States and Canada have kept many software providers from offering their titles across the pond. So Casino MAX, like many others, are stuck with just a few developers that still cater to the American market.
The website seems split between a new, mobile friendly look, and an older one reserved for the lobby. You can notice the difference, not only in design, but also colour scheme, too. The front page is bright and colourful, dominated by white and several other colours. In contrast, the lobby has this dull black-grey colour, with the occasional splatter of dark red here and there. They look different, but both parts of Casino MAX are designed with mobile devices and touch screens in mind.
In the FAQ and the T&C pages, the operator goes into detail how they protect your data and information They reassure players their data is not shared with third parties. All transactions are secured using a TSL/SSL connection certified by the VeriSign secure server certification authority.
At the time we wrote this review, available deposit methods are credit and debit cards, Bitcoin, QBDirect, or MasterCard/Visa instant funding. However, you can only withdraw using Bank Transfers or Courier checks.
Casino MAX Bonuses and Promotions
The first promotion we should talk about is the Welcome Bonus. First off, the casino will offer a 300% match bonus for your first three deposits, for slots only. Each match goes up to $3000, so you can get $9000 worth of bonus cash! If you prefer table games, there’s a lesser version of this promotion, with a 100% match bonus and $1000 bonus cash. Finally, after your first deposit, players are treated to 20 free spins for the following ten days.
The welcome bonus does have some disadvantages we need to talk about. First, the fact baccarat, craps and roulette do not count for the table games promotion. These are the most popular titles in this category, so their exclusion makes this bonus a lot less attractive. Your daily free spins also have a cash out limit of $200.
Unless otherwise specified, you cannot bet over $10 per spin. This is the cap set by the operator, and going over it will void any winnings. You can also safely assume a 40x wagering requirement if we do not mention otherwise in the description.
Slot fans are treated to a 70% match bonus for their deposits. You can make use of this promotion five times a day.
Again, table games get a less valuable version of the slots bonus. There’s a 60% match promotion that can be redeemed five times a day. This again excludes baccarat, craps, roulette, Sic Bo and War. The latter two aren’t a big deal, but the first three are the bread and butter of table games. Their absence is very noticeable.
Gamblers get a 65% match bonus and 40 free spins on Gemtopia if they deposit using the Free Spins Frenzy promotion. Like the previous two, you can make use of this five times a day.
If you somehow exhausted all previous bonuses, the operator still has your back! You can get a 50% match bonus for over 250 games, not including roulette, baccarat, craps, sic bo and war. And you can redeem this bonus as much as you’d like – no restrictions what-so-ever.
Once a day, you can make use of the Bonus Maximizer. Depending on how much you deposit, you get a better match promotion.
- 65% for deposits between $35 and $75
- 70% for deposits between $75 and $150
- 75% for deposits over $150
If you prefer cashbacks over deposit matches, you can get a 40% instant cashback by speaking with the casino hosts. It comes with a 10x maximum cashout, and restrictions apply for the five table games we mentioned earlier, as well as progressive jackpot games. The promotion will not be valid for your account if you have three or more non-deposit bonuses credited. It will also be denied if your last transaction was a successful withdrawal.
Every week and month, you’re treated to a different Weekly and Monthly Special. Since these change all the time, we will simply alert you to their existence. They’re great variety if you’re invested in the casino.
You get three daily match slot bonuses for depositing with different payment methods. If you deposit with Bitcoin and Instant Funding, you get a 75% match bonus. Alternatively, you can make use of a 70% match promotion for MasterCard deposits.
You get a much more powerful version of this promotion for your first deposits using Bitcoin, Mastercard or Instant Funding. Bitcoin and Instant Funding get a 300% match bonus, where as MasterCard only gets 200%. All three promotions are subject to a 50x wagering requirement, instead of the usual 40x.
Software & Games
With only one software provider, Casino MAX is just shy of 200 available games – 195, to be exact. All of them have been created by RTG, which is one of the few developers that can operate in the American market. Between that, and all transactions being in US and Canadian dollars, it’s clear who the operator is catering to. Which explains having just one software provider for the whole casino.
Video slots make up the majority of all games, a total of 117 titles. These include all the progressive slots that are available at Casino MAX. You can sort all the slots by number of reels, whether they have a bonus, if they have a progressive jackpot, or if they use Floating symbols.
There are a total of 15 table games for your enjoyment at this casino. Unsurprisingly, blackjack is the most represented here, followed by table poker. There are no roulette games available in this category, though there’s at least one baccarat game to enjoy.
For some reason, the operator behind roulette stuck it into the speciality category, along with craps. We’re not sure what the reasoning behind that is, but those titles are there. They’re just in the wrong category, sharing space with Keno, Treasure Tree, Banana Jones and Fish Catch.
If you like video poker, you will love Casino MAX. Not only do you have lots of video poker games, but each title also has several versions with multiple hands.
We ended up digging through the whole website, and could not find the payment methods for deposits and withdrawals until we registered. We dislike hiding information from gamblers, so this took a few points off the operator’s total score.
You can deposit using credit and debit cards, Bitcoin, Instant funding via MasterCard and Visa, QBDirect or via phone deposit. In contrast, you can only withdraw via bank transfer or Courier check. Why we can deposit with Bitcoins but cannot withdraw with them is something we really don’t understand.
Both bank transfers and courier check withdrawals are expected to arrive within four business days. In both cases, your minimum withdrawal is $200, while the maximum is different. Bank transfers can go up to $4,000, while courier checks only go up to $3,000.
Casino MAX imposes a 50,000x limit on your maximum win unless otherwise stated.
The operator will also reduce your playable balance if the account was inactive for over 180 days. You can speak to customer support to reinstate your balance.
Our review came off as rather negative, and for good reason. And yet, despite it’s flaws, Casino MAX does a lot of things right. RTG has created some of our favourite games, and having one place where you can play them all is awesome. There’s also the mountain of awesome promotions that are available to gamblers, constantly enticing you to deposit more.
That said, there are some things that have to be fixed. More payment methods, both for deposits and withdrawals are needed. Withdrawals via Bitcoin are also a must-have, since they already allow deposits via the same method. We don’t like table game promotions not including the most popular titles in that category. Finally, including a live dealer is something we’d like to see in the near future.